Financial stress affects more than just wallets – it impacts mental health, productivity, and overall well-being. Recognizing this, WebMD Health Services partnered with iGrad to implement the Enrich financial wellness platform as part of their holistic well-being benefits. Over the course of six years, this collaboration has empowered more than 37,000 users to reduce financial stress, gain confidence, and take control of their financial futures.
Addressing Financial Wellness at Scale
WebMD’s clients were facing increasing financial stress among employees and health plan participants. Challenges like insufficient savings, high debt levels, and lack of financial literacy created ripple effects – leading to workplace distractions and deferred healthcare.
The need for a flexible, scalable solution that catered to diverse financial needs was clear.
Enrich: A Personalized Approach to Financial Wellness
To meet these challenges, the Enrich platform offered customizable financial education tools that addressed users’ unique needs. Highlights include:
- Financial Stress Assessments: Over 90% of participants completed a financial wellness checkup.
- Knowledge and Engagement: Participants experienced a 73% average knowledge gain, with topics covering budgeting, emergency funds, and credit management being the most popular.
- Behavioral Shifts: Internal data shows a 34% increase in budgeting habits and 13% growth in emergency savings.
Tangible Business and Personal Impact
The Enrich data speaks volumes about the need for financial education and the Enrich program’s effectiveness:
- Financial stress assessments revealed a 27% decrease in workplace productivity caused by financial worries, costing businesses significant revenue.
- 21% of participants reported a delay in seeking medical treatment due to financial concerns – a critical insight into the connection between financial and physical health.
- Nearly 38,000 registered users electively engaged with courses, videos, and tools, with 20% of participants retaking the financial checkup to measure changes in their financial health scores.
Want to Dive Deeper?
These highlights only scratch the surface. The full case study dives deeper into detailed participant behavior changes, the most accessed resources, and the broader implications for employers and organizations.
Read to learn how the Enrich program can transform financial wellness for your organization? Download the full WebMD-Enrich Case Study to explore all the insights and results that made this program a success.
